APA (7th ed.) Citation

Volkema. (1999). The negotiation toolkit: How to get exactly what you want in any business or personal situation. AMACOM.

Chicago Style (17th ed.) Citation

Volkema. The Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation. New York: AMACOM, 1999.

MLA (8th ed.) Citation

Volkema. The Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation. AMACOM, 1999.

Warning: These citations may not always be 100% accurate.