Service management and operations
| Other Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J
Prentice-Hall
2000
|
| Edition: | Second edition |
| Subjects: |
| Physical Description: | xx, 583p. ill. 26cm |
|---|---|
| ISBN: | 0130173967 |