Excellent customer service trainer resource pack

Excellent customer service trainer resource pack

Bibliographic Details
Main Author:	STUBBS
Format:	Book
Language:	English
Published:	Oxford Pergamon Open Learning 1997
Subjects:	Customer service Customer service > Problems, exercises, etc.

Similar Items

Customer service trainer's guide
by: Carter
Published: (1994)

Customer service games for training
by: Robert-Phelps
Published: (2000)

Monitoring, measuring and managing customer service
by: Goodman
Published: (2000)

Creativity games for trainers a handbook of group activities for jumpstarting workplace creativity
by: EPSTEIN
Published: (1996)

The big book of customer service training games quick, fun activities for training customer services reps, salespeople, and anyone else who deals with customers
by: Carlaw
Published: (1999)

Customer services for dummies
by: Leland
Published: (2006)

Team games for trainers
by: Nilson
Published: (1993)

Customer service skills and concepts for business
by: Lucas
Published: (1996)

Soal jawab kemusykilan agama
by: Ismail Kamus Dato', Ustaz
Published: (1992)

The complete games trainers play experiental learning exercises
by: Scannell
Published: (1994)

At your service calamities, catastrophes, and other curiosities of customer service
by: Becker
Published: (1998)

Customers' satisfaction towards counter service of record and pensin directorate
by: Abdul Rahim bin Musa
Published: (2011)

Branded customer service the new competitive edge
by: Barlow
Published: (2004)

Excellent english 4 language skills for success
Published: (2008)

Best practices in customer service
Published: (1999)

How to win & keep customers
by: LeBoeuf
Published: (1987)

Understanding your customer opportunities, need, values & satisfaction
by: Woodruf
Published: (2002)

Customers run your company they pay the bills!
by: Kearney
Published: (1990)

The customer is always right! thought provoking insights on the importance of customer satisfaction from today's business leaders
by: Kabodian,Armen J.
Published: (1996)

The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
by: Abdullah, Norshafina
Published: (2007)

Customer satisfaction towards service quality of Army Transport (B vehicle)
by: Hazmy bin Hassan
Published: (2018)

Everyone is a customer
by: KEARNEY
Published: (1990)

Customer satisfaction completing the productivity equation
Published: (1989)

Treat your customers thirty lessons on service and sales that I learned at my familys Dairy Queen store
by: Miglani
Published: (2006)

IELTS trainer 2 general training Six practice tests
Published: (2019)

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by: Othman, Zulhan
Published: (2015)

Customer relationship management creating competitive advantage through win-win relationship strategies
by: Storbacka
Published: (2001)

The study of factors determining service quality of the customer service agents in passenger handling department (KL Airport Services Sdn Bhd) / Azwani Abu Bakar
by: Abu Bakar, Azwani
Published: (2010)

Positively outrageous service how to delight and astound your customers and win them for life
by: Gross
Published: (2004)

Problems faced by Port Dickson Beach Club Resort: focusing on the effectiveness of services management / Norashikin Zakaria
by: Zakaria, Norashikin
Published: (2006)

Amaze your customers! creative tips on winning and keeping your customers
by: Zanetti
Published: (2006)

Customer satisfaction and service quality of spa in Penang / Suria Sulaiman... [et al.]
by: Sulaiman, Suria, et al.
Published: (2020)

Living service how to deliver the service of the future today
by: Silvester
Published: (2008)

Study guide for Kinn's the administrative medical assistant an applied learning approach
by: Adams
Published: (2014)

Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah
by: Raja Harun, Tengku Wasimah
Published: (2011)

Delivering quality service balancing customer perceptions and expectations
by: Zeithaml
Published: (1990)

Role play made easy 25 structured rehearsals for managing problem situations and dealing with difficult people
by: El-Shamy
Published: (2005)

Applying Sun Tzu's art of war in customer service
by: Khoo
Published: (2002)

Service quality offered by Pos Malaysia, Kuala Lumpur in fulfilling customer satisfaction / Norazilah Ramli
by: Ramli, Norazilah
Published: (2006)

Good service is god business 7 simple strategies for success
by: DEVRYE
Published: (1994)

Cannot write session to /tmp/vufind_sessions/sess_ssktpt3i36it6r02jotretsjok