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|a 0131384139
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|a 658.562
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|a HIAM
|h Alexander
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|a Closing the quality gap
|b lessons from America's leading companies
|c Alexander Hiam
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| 260 |
0 |
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|a Englewood Cliffs, N.J.
|b Prentice Hall
|c 1992
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| 300 |
0 |
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|a xii, 371p.
|c 22cm
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| 650 |
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|a Total quality management
|z United States
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| 650 |
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|a Conference Board
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| 852 |
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|a 01
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| 999 |
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|a B000023081
|b INSPEKA(Institut Pegawai Kanan)
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