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|a mod
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| 041 |
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|a eng
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| 020 |
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|a 0135447011
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| 020 |
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|a 0135615720 (pbk.)
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| 090 |
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|a 658
|b MAN
|e 1992
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| 245 |
0 |
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|a Managing services
|b marketing, operations and human resources
|c Christopher H. Lovelock
|
| 250 |
0 |
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|a 2nd ed
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| 260 |
0 |
0 |
|a Englewood Cliffs, N.J.
|b Prentice Hall
|c 1992
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| 300 |
0 |
0 |
|a xvi, 472 p.
|c 24 cm
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| 504 |
0 |
0 |
|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Service industries
|x Management
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| 650 |
0 |
0 |
|a Marketing
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| 650 |
0 |
0 |
|a Personnel management
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| 700 |
1 |
1 |
|a Lovelock
|h Christopher H
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| 852 |
0 |
0 |
|a 01
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| 999 |
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|a 0129966
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q OLD
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| 999 |
|
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|a B000024559
|b INSPEKA(Institut Pegawai Kanan)
|d BOOKS
|e Umum
|f Other Branches
|j FINAL PROCESSING
|q GOOD CONDITION
|