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|a 013284852X
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|e 1993
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|a Payne
|h Adrian
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|a The essence of services marketing
|c Adrian Payne
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| 260 |
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|a New York
|b Prentice Hall
|c 1993
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| 300 |
0 |
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|a x, 253 p.
|c 23 cm
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| 440 |
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|a The Essence of management series
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| 650 |
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|a Service industries
|x marketing
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| 852 |
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|a 01
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