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|a DEVRYE
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|a Good service is god business
|b 7 simple strategies for success
|c Catherine Devrye
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|a New Jersey
|b Prentice Hall
|c 1994
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| 300 |
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|a xiv, 166p.
|b ill.
|c 22cm
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|a Australian Institute of Management
|b NSW Division
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|a Customer service
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