Customer-focused quality what to do on Monday morning
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New Jersey
Prentice Hall
23cm
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| Subjects: |
| Physical Description: | xiii, 273 p. ill. 24 cm |
|---|---|
| Bibliography: | Includes bibliographical references (p. 261-263) and index |
| ISBN: | 013189630X |