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| 005 |
20160129090000.0 |
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|a mod
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|a eng
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|a 9971040891
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| 090 |
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|a 658.834
|b CUS
|e 1989
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| 245 |
0 |
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|a Customer satisfaction
|b completing the productivity equation
|c National Productivity Board
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| 260 |
0 |
0 |
|a Singapore
|b ERB Pub.
|c 1989
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| 300 |
0 |
0 |
|a 48 p.
|b ill.
|c 19 cm
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| 610 |
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|a Malaysia
|c National Productivity Board
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| 650 |
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|a Customer relations
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| 650 |
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|a Customer service
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| 852 |
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|a 01
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| 999 |
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|a 0152075
|b KEMENTAH
|d BOOKS
|e Umum
|f Perpustakaan KEMENTAH
|j AVAILABLE
|q GOOD CONDITION
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