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|a mod
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| 041 |
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|a eng
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| 020 |
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|a 013-5615720
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| 090 |
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|a 658.5
|b LOV
|e 1992
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| 100 |
1 |
0 |
|a Lovelock
|h Christopher H
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| 245 |
1 |
0 |
|a Managing services
|b Marketing, operations and hu n resources
|c Christopher H. Lovelock
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| 250 |
0 |
0 |
|a 2nd ed
|
| 260 |
0 |
0 |
|a New Jersey
|b Prentice-hall
|c 1992
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| 300 |
0 |
0 |
|a xiii, 472p.
|b ill.
|c 23 cm.
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| 500 |
0 |
0 |
|a Includes index
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| 650 |
0 |
0 |
|a Service industries
|x Quality control
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| 650 |
0 |
0 |
|a Personnel management
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| 650 |
0 |
0 |
|a Service industries
|x Management
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| 999 |
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|a 0000002531
|b MTAT
|d BOOKS
|e Umum
|f MTAT
|j AVAILABLE
|p 1
|q GOOD CONDITION
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| 999 |
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|a 0148810
|b IPDA
|d BOOKS
|e Umum
|f IPDA
|j AVAILABLE
|q GOOD CONDITION
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