Managing services Marketing, operations and hu n resources
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New Jersey
Prentice-hall
1992
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| Edition: | 2nd ed |
| Subjects: |
| Item Description: | Includes index |
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| Physical Description: | xiii, 472p. ill. 23 cm. |
| ISBN: | 013-5615720 |