Total quality management the route to improving performance

Bibliographic Details
Main Author: Oakland
Format: Book
Language:English
Published: Oxford Butterworth-Heinemann 1993
Edition:2nd.ed.
Subjects:
Description
Item Description:Includes bibliographical references and index
Physical Description:x, 463 p. ill. 24 cm
Bibliography:Biblography: p.448-456
ISBN:0750609931